Development action with informed and engaged societies
After nearly 28 years, The Communication Initiative (The CI) Global is entering a new chapter. Following a period of transition, the global website has been transferred to the University of the Witwatersrand (Wits) in South Africa, where it will be administered by the Social and Behaviour Change Communication Division. Wits' commitment to social change and justice makes it a trusted steward for The CI's legacy and future.
 
Co-founder Victoria Martin is pleased to see this work continue under Wits' leadership. Victoria knows that co-founder Warren Feek (1953–2024) would have felt deep pride in The CI Global's Africa-led direction.
 
We honour the team and partners who sustained The CI for decades. Meanwhile, La Iniciativa de Comunicación (CILA) continues independently at cila.comminitcila.com and is linked with The CI Global site.
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Changing Behavior to Improve People's Lives: A Practical Guide

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This resource focuses on the role of behaviour change in improving individual and social outcomes. The framework is based on the work of ideas42, an organisation that uses insights from behavioural science to design scalable solutions for social impact.

The ideas42 approach is based on the observation that many, if not most, technological solutions ultimately depend on individual behaviour. The birth control pill, invented in the 1950s, provided a technological solution to the need for contraception. But effective use of the pill requires that it be taken for three weeks with a break for the fourth. For many users, this regimen, with its irregular routine, was more difficult to follow than taking the pill every day. The behaviourally informed solution was to include a fourth week of placebos.

The core resource components correspond to the first four parts of the ideas42 framework (with the fifth being "SCALE"):

DEFINE: Identify the problem and intended outcome

  • Determining the causes of the problem
  • Identifying the beneficiaries and their needs
  • Identifying possible approaches to solving the problem
  • Eliminating approaches that seem implausible or weak under the particular circumstances
  • Identifying behavioral aspects of your theory of change

DIAGNOSE: Hypothesize barriers to target behaviors relevant to your strategy

  • Introduction: Transition from define
  • Decision-Action Map
  • Behavioral barriers
  • Decision barriers
  • Action barriers
  • Diagnosing the 'Water jug chlorination' strategy for addressing infant diarrhea
  • Transition to Design

DESIGN: Develop strategies to address behavioral barriers

  • Introduction: Transition from Diagnose
  • Brainstorming
  • Common Interventions
  • Concept selection
  • Design and Diagnose Redux
  • Unintended consequences

TEST: Testing your designed intervention through prototyping

  • Testing in the field
  • The challenge of generalizability

A case study and conclusion, the latter featuring "a word on the ethics of influence", complete the resource.

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60

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ideas42 website, November 4 2019. Image credit: Denver Frederick