Development action with informed and engaged societies
After nearly 28 years, The Communication Initiative (The CI) Global is entering a new chapter. Following a period of transition, the global website has been transferred to the University of the Witwatersrand (Wits) in South Africa, where it will be administered by the Social and Behaviour Change Communication Division. Wits' commitment to social change and justice makes it a trusted steward for The CI's legacy and future.
 
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Sauti Mtaani Online Platform

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Sauti Mtaani, a Swahili phrase that loosely translates as "Voice in the Hood," is a web and SMS platform that seeks to promote engagement between youth in Kenya and their Members of County Assembly (MCAs). Launched in November 2013, the platform was developed by Community Education and Empowerment Centre (CEEC) with the support of the Heinrich Böll Stiftung, as part of the Youth and Devolved Governance Project.
Communication Strategies

The 2010 Constitution of Kenya provides for the inclusion of all population groups in all decision-making and governance processes and introduced a devolved system of government intended to promote citizen participation. The Constitution established 47 county assemblies, with each Member of County Assembly (MCA) representing a ward, the lowest unit of the governance structure. The Sauti Mtaani platform was created to improve Kenya’s young people’s knowledge, information and skills, to encourage more effective participation in governance and provide a platform for engagement. Through the Sauti Mtaani website and a short code (21393), the platform is designed to facilitate civic engagement between youth and the MCAs, their local elected representatives. Youth are able to communicate with their MCAs by sending text messages to the short code, free of charge. The MCAs get a link on their phone and respond to the messages from any web-enabled device. This response is received on the sender’s phone and simultaneously posted on the Sauti Mtaani website. Youth have raised such issues as flooding, youth projects, bursaries, the Uwezo fund, lack of jobs, insecurity, missing street lights and bad road conditions. The platform is complemented by a Facebook page and Facebook group.

The Sauti Mtaani platform was created so that MCAs are able to communicate with the youth even when they are away from their wards. The MCAs also use the platform to provide information to the youth about resources that are available to them as well as linking the youth with employment opportunities particularly in industries within their wards. As part of the Sauti Mtaani initiative, young people and MCAs both receive training in leadership and governance, including the duties and responsibilities of MCAs vis-à-vis citizens’ civic rights and responsibilities. They were also involved in the design and constantly participate in the improvement of the platform, familiarisation sessions about its use, and in popularising it in the wards. For example, Sauti Mtaani youth ambassadors host community-based events and activities to promote the platform and inform other youth on matters of governance and how they can participate.

Development Issues

Governance, Youth

Key Points

According to the Sauti Mtaani website, the platform "is a very effective tool of ensuring that the MCAs are able to reach as many youth as possible within their wards. Given that the wards are very vast, it would otherwise be very difficult for the MCAs to physically reach all the youth and vice versa. Sauti Mtaani is also a very innovative way of engaging young people where they feel most at home - in the social media arena. There are currently (as of May 2016) 20 participating wards namely Baba Dogo, Dandora III, Korogocho, Kahawa, Karura, Kasarani, Kwa Njenga, Laini Saba, Mutuini, Mlango Kubwa, Ngei, Waithaka, South B, Umoja 2, Mowlem, Land Mawe, Kayole North, Lower Savannah, Kangemi and Zimmerman."