The Communication Initiative
Development action with informed and engaged societies
The Communication Initiative
After nearly 28 years, The Communication Initiative (The CI) Global is entering a new chapter. Following a period of transition, the global website has been transferred to the University of the Witwatersrand (Wits) in South Africa, where it will be administered by the Social and Behaviour Change Communication Division. Wits' commitment to social change and justice makes it a trusted steward for The CI's legacy and future.
 
Co-founder Victoria Martin is pleased to see this work continue under Wits' leadership. Victoria knows that co-founder Warren Feek (1953–2024) would have felt deep pride in The CI Global's Africa-led direction.
 
We honour the team and partners who sustained The CI for decades. Meanwhile, La Iniciativa de Comunicación (CILA) continues independently at cila.comminitcila.com and is linked with The CI Global site.
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Setting Up a Hotline

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Author

  • Robert Ainslie
  • Robert Ainslie
This guide offers a step-by-step approach for establishing a health communication telephone hotline. It is based on experience gained under the Center for Communication Programs and provides examples of hotlines in the Philippines, Nigeria, South Africa and Peru. The guide also provides assistance to communication professionals by helping them decide what type of hotline might suit their audience and how to operate it. Helpful tips, worksheets, forms, guidelines, checklists, and illustrative examples are also included.

Click here to download the document as a PDF file.

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Number of Pages

126